Tag Archives: staff

Board of Directors following 2017 AGM

The Board of Directors following the 2017 AGM held on Monday July 31, 2017 is as follows (in alphabetical order):

  • Constantinos Berdanis (Re-elected 2017 AGM)
  • Edward Gardner (Re-elected 2017 AGM)
  • Bruce Knowles (Re-elected  2016 AGM)
  • Tony Miaoulis (Elected for 1 year term 2017 AGM)
  • Michele Rassin-Moodie (Re-elected 2016 AGM)
  • Robert Sands (Re-elected 2017 AGM)
  • Gilbert Ward (Elected 2017 AGM)

At a Board meeting on August 3, 2017 the following Officers were appointed:

  • Chairman – Robert Sands
  • Treasurer – Bruce Knowles
  • Secretary – Gilbert Ward

Board of Directors following 2016 AGM

The Board of Directors following the 2016 AGM held on Friday April 1, 2016 is as follows (in alphabetical order):

  • Constantinos Berdanis (Elected 2015 AGM)
  • Scott Farrington (Elected 2015 AGM)
  • Edward Gardner (Re-elected 2015 AGM)
  • Bruce Knowles (Re-elected March 2016 AGM)
  • Michele Rassin-Moodie (Re-elected March 2016 AGM)
  • Steve Roberts (Elected 2016 AGM)
  • Robert Sands (Re-elected 2015 AGM)

The Directors will determine Officer designations at their next Board meeting.

Board of Directors following 2015 AGM

The Board of Directors following the 2015 AGM held on Friday March 27, 2015 is as follows (in alphabetical order):

  • Constantinos Berdanis (Elected 2015 AGM)
  • Scott Farrington (Elected 2015 AGM)
  • Edward Gardner (Re-elected 2015 AGM)
  • Bruce Knowles (Elected March 2014 AGM)
  • Tony Miaoulis (Re-elected 2014 AGM)
  • Michele Rassin-Moodie (Elected March 2014 AGM)
  • Robert Sands (Re-elected 2015 AGM)

The Directors will determine Officer designations at their next Board meeting.

Board of Directors following 2014 AGM

The Board of Directors following the 2014 AGM held on Friday March 28, 2014 is as follows (in alphabetical order):

  • Monique Cartwright (Appointed December 2012)
  • Edward Gardner (Re-elected at 2012 AGM)
  • Bruce Knowles (Appointed March 2014)
  • Tony Miaoulis (Re-elected at 2014 AGM)
  • Michele Rassin-Moodie (Appointed March 2014)
  • Stephen Roberts (Appointed December 2012)
  • Robert Sands (Appointed December 2012)

 

Amended policy for service workers

The Board of Directors has reviewed the policy concerning the service workers’ access to the property. Effective immediately,  service workers such as maids, cleaners, child-minders, gardeners & car washers may apply for an annual dual-entry pass entitling them to access the property using either of the two entrances. The cost of the pass is $10 per annum (or $1 per month or part thereof if purchased during the year) and may be applied for by the resident responsible who should contact Security Services at the main entrance or by telephone on 327-6943. The dual-entry pass is issued at the sole discretion of Security Services and will not be available for construction workers or any personnel that it believes would be best served by access control at the service entrance.

Board of Directors following 2012 AGM

The Board of Directors following the 2012 AGM on Sunday December 3rd, 2012 is as follows (in alphabetical order):

  • Constantinos Berdanis (Appointed January 2012)
  • Kenneth Cartwright  (Re-elected at 2011 AGM)
  • Monique Cartwright (Appointed December 2012)
  • Edward Gardner (Re-elected at 2012 AGM)
  • Tony Miaoulis (Re-elected at 2011 AGM)
  • Stephen Roberts (Appointed December 2012)
  • Robert Sands (Appointed December 2012)

 

Customer service

We have enhanced the ‘Report a concern’ ticketing system on our website to provide an integrated solution that allows all support queries to be tracked through a single unified process. Support requests can be created with any of the following methods:

  1. By clicking on the ‘Report a concern’ tab to the right
  2. By accessing the ‘Customer service’ panel from the top menu then by selecting the ‘Submit a request’ option
  3. By emailing support@sandyportmanagement.com with your address and message

The ticketing system has been successful to date and the benefits of using this method to report concerns include:

  1. Being faster since the system is designed to receive, track and progress chase to completion
  2. Creating visibility to what concerns are in progress and what stage they are at
  3. Not waiting for voice messages to be passed to the right department

However, we recognize that it is not always practical to report concerns electronically so our staff will open a support ticket if the information is called in and the query cannot be handled immediately.

In the coming weeks, the ‘Customer service’ section will be populated with helpful information so it may be worth checking before opening a new ticket in the event that your query may already be answered. Finally, those tickets created using the previous system will remain accessible until they are solved and closed.

 

Board Members and Officers following 2011 AGM

The Board of Directors following the 2011 AGM on Friday 20th January, 2011 is as follows (in alphabetical order):

  • Constantinos Berdanis (New Board Member)
  • Kenneth Cartwright  (Re-elected at 2011 AGM)
  • Karen Dagenais (Chair – Elected at 2010 AGM)
  • Edward Gardner (Appointed July 2011)
  • Mark Holcombe (Treasurer – Elected at 2010 AGM)
  • Jane McLeod (Secretary – Elected at 2010 AGM)
  • Tony Miaoulis (Re-elected at 2011 AGM)

 

Staff gratuities

We would like to advise that should any residents wish to offer gratuities for the personnel that help to keep Sandyport a safe and pleasant place to live, payments are being collected by Marie Souder who, in previous years, has acted as Trustee for the Sandyport Staff Gratuity Fund. We are sure that the staff will be very appreciative of the recognition of their efforts and although there is no upper or lower limit on the donation, a guide value of $50 per resident has been suggested.

The Association will provide Marie with a personnel list and she will distribute the funds on December 23rd. We would ask that no gratuity funds/cheques be paid to the Association in order to avoid any confusion. Payments can be made payable to Marie Souder ON OR PRIOR to Wednesday, December 21st and left at the Sandyport Homeowners office for her collection or at the Sandyport Security Gate Main Entrance.