Tag: safety

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News

Security updates – May 2011

Warm Greetings to all of our Residents!

Thankfully, April has been another quiet month!

As you may have noticed, some of the speed bumps have been removed. With this in mind, please be mindful of children who may be playing in the area especially on the weekends. As a reminder, the speed limit is 15 mph. We are adding more signs throughout the property in the coming weeks.

Pet Stations have been put in place throughout the property. These stations are to assist pet owners dispose of their pet’s waste. I would encourage all pet owners to use them as they take their pets walking.

We have been having an ongoing problem with pets being a nuisance to other residents, in particular cats. Please as much as possible keep your pets within the confines of your property.

As an additional reminder, the Canal gate opens at 7am and closes 9pm. Please adhere to the time that is stipulated. Only in cases of emergencies, should there be a request for the times to be extended. We are monitoring channel 72 on our ship-to-shore radio.Boats that enter and leaving the Canal at late hours are a disturbance to other Residents.

Finally, please remember to instruct workers to use the Service Gate.

Sarah Barton – Head of Security

 

Categories
Announcements

Speed bumps

Please be advised that the Board is reviewing your concerns about the recent removal of speed bumps at their next meeting. There are a number of new warning signs being manufactured to promote safety within the property which should be installed by the end of June.

If you have any other comments or suggestions, please post a comment here by clicking on the ‘write comment’ link to the left.

In the interim period the decision has been taken to install the speed bump by the playground.

Categories
News

Security updates – April 2011

Warm Greetings to all of our Residents!

There are a few notices I would like for all residents to keep in mind in the upcoming weeks.

As the summer months are approaching, residents will be taking advantage of the beach. I want to advise all residents to be cautious, because the beach under the bridge leads to the road and is also used by the public. Residents should remain aware of their surroundings while on the beach and alert Security if there is someone that they are not comfortable with and we will call the police.

In addition, we are still having ongoing problems with residents not being considerate by not taking along a doggy bag and cleaning after their pets. We are asking residents to cooperate with us by being considerate in this matter. Please be advised that we are planning to install disposal stations in the coming weeks.

Please note that a Security Officer is posted at the Tambearly School entrance gate between the hours of 8am – 9am (during school days) to assist with traffic flow. We are asking parents who are dropping off children to assist us by moving their vehicle as quickly as possible after drop off or pick up. You will note that we recently imposed a 5 minute parking time limit in this area. We will be creating additional parking spaces in the near future to further ease congestion.

Finally, there is a concern that some residents are purchasing barcode stickers to give to their family members who do not reside in Sandyport. This is an unsafe practice and we will refuse applications and disable barcodes that are found to be used by non-residents.

Sarah Barton – Head of Security

 

Categories
Announcements Policies

Tambearly School access

We are experiencing problems with the traffic flow around the Sandyport entrance to Tambearly School during drop off and pick up times.

In order to ease congestion, we are limiting the parking in the area to 5 minutes. We would like to remind non-residents that they will not be permitted entrance to Sandyport for the purposes of accessing Tambearly School.

 

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Announcements

Lawn chemical application

Please be advised that we will be carrying out a chemical application around the common areas of the development commencing March 29, 2011.

For safety reasons, signs will be placed in the areas being treated and we would ask that parents and pet owners pay particular attention to the affected areas.

*** Update – work continues April 5th and 6th, 2011.

*** Update – work continues April 12th and 13th, 2011.

Categories
Announcements News

Automatic entry system

In September 2010, we carried out a poll to establish if residents of Sandyport would welcome an automatic entry system. The findings were very favourable and one has been installed at the middle gate of the main entrance and also the Eastern entrance gate.

The system works by reading a barcode that is attached to the right side of the vehicle at a height of about 50″ from the ground (plus or minus 12″) then automatically opening the barrier for authorised barcodes on entry only. The barcode is printed on a decal that will require application by our Security department.

We are pleased to confirm that the price for the decal has been set at $50,  lower than the originally anticipated price of $100. We will be carrying out installation of the decals from March 1, 2011 and residents wishing to purchase them should observe the following guidelines:

  1. One decal needs to be applied per vehicle that requires automatic entry, therefore each additional vehicle requires the purchase of another decal
  2. To purchase a decal first pay the $50 one-time non-refundable fee at the Management office, you will be issued with a receipt containing the barcode number which will need to be presented on installation
  3. Contact our Security department on 327 6943 and arrange a time to apply the decal
  4. During installation, the Security department will confirm the location of the decal with the driver, test that the position works with the reader then apply it upon confirmation
  5. If the decal becomes damaged, a replacement decal may be purchased (no exchanges)
  6. The decals are not designed to be transferred from one vehicle to another as they will become damaged in the process; therefore if a vehicle is being replaced, allow for the purchase of a replacement decal
  7. If the vehicle is sold or no longer requires automatic entry, notify our Security department so that the barcode number may be deregistered from the system, thereby disabling the vehicle’s ability to enter automatically

 

Categories
Announcements News

Security updates – February 2011

Warm Greetings to our Residents.

Thankfully, January was yet another quiet month for Security.

There are few noteworthy changes within the Security Department, firstly, as you may have noticed the Security Officers are wearing new uniforms. The uniform has changed from white shirts and aqua pants and skirts. It is now white shirts, black pants or skirts, and black caps.

Secondly, new bicycles were purchased for the Security Officers to use. The bicycles will assist greatly with the Officers responding quickly to emergency calls.

There are some reminders I would like for all Residents to keep in mind.

  1. All boat owners please stop by and inform Security when you are expecting a boat mechanic to remove your boat off the property to be repaired or serviced. Boats will not be allowed to leave otherwise. There are occasions when we have to track down the boat owner for verification. However, if boat owners leave instructions with Security it will make the process smooth for all parties.
  2. The visitor badge system is progressing well. We are still experiencing resistance from some visitors. With this in mind, I would like to encourage all Residents to inform their Service Workers to enter and exit through the Service Gate.
  3. If you are having work done to your home and there is a need to use a ladder, have the contractor secure it before they leave.
  4. There is an increase of speeding not only visitors but by residents. Please remember that the speed limit is 15 mph.
  5. Please be reminded that there will be no work permitted on the weekends. Some Residents mislead Security by informing them that they are expecting guests who are later found working on their property. Consequently, they are then escorted out by Security or asked to leave. The only exception to this rule is in cases of emergencies.
Categories
News

Security updates – January 2011

Happy New Year to all our residents!

Thankfully, there were no incidents to report in the month of December.

We have started the New Year with our visitor badges system fully operational. However, there are a few concerns that I would like to address.

Children:

Security is becoming concerned about the amount of complaints we are receiving regarding children who were entering other resident’s property and getting into mischief over the holidays. In one instance, there were children who went on a construction site and were throwing the materials into the canals. In addition, another resident complained that some children were shooting her dog with pellet guns while the dog was locked in her back yard. I would like to encourage parents to make sure that their children are under control.

Protocol reminders:

We are still experiencing resistance from residents when asked by Security to roll down their car windows at night. This protocol is in place to ensure every resident’s safety. We need to be able to see who is in the car and make sure that you are not under any distress. Your co-operation in this matter will be greatly appreciated.

Additionally, the response to our request for a guest list from residents was low. The list will assist Security with the information regarding guests who visit regularly and are not to be held at the gate for clearance. Please ensure that you comply to this request by submitting the list to Security. Otherwise Security will continue with our standard protocol regarding calling for every visitor.

We look forward in 2011 to our continued partnership in ensuring a safe community in Sandyport.

Categories
Announcements

Holiday business hours

These are the operating hours for administration and maintenance personnel over the holiday period:

Dec 24th – 8am – noon
Dec 25th – 28th – closed
Dec 29th – 30th – 8am – 4pm
Dec 31st – 8am – noon
Jan 1st – 3rd – closed

Business resumes as normal on January 4th. In the event of emergencies outside of business hours, please contact 327 6943.

Categories
News Policies

Security updates – December 2010

Warm Season’s Greetings to our residents!

Thankfully, November was a quiet month in Sandyport. Just a friendly reminder to all residents to  please remember to take along a doggy bag when walking your dogs. We have noticed an increase in incidents with dogs. There are occurrences where the doggy bag with the waste in it is thrown on the side of the road, please consider other residents when walking the dog.

Christmas party guests

It is the time of the year when residents host their Christmas parties and family get-togethers.  In order to ensure guests are not held up at the Security gate for clearance, please send a list of expected guests to the Security control room the day before the event. The list should include the visitor’s names as well as the total amount of persons expected.

Family and friends listing

If any resident has family and friends that frequent the property and do not want them to be held up at the gate. Please  provide a list of these persons to Security to keep on file. Security will otherwise carry out their expected duty of calling for each person not on the list without any exceptions.

Visitor badges

As previously mentioned, all workers including construction workers, gardeners, and contractors will be issued visitor badges on arrival at the service entrance. The new procedure commences December 13, 2010, initially with construction workers. In order to make this process flow please remind your private gardeners and service workers that they are not to use the main entrance. They are required to use the service entrance for entry AND exit. The only exception will be female pedestrian workers that have been pre-registered by their employers.

We are presently carrying out an exercise of obtaining the names of the maids and their employers. If a worker is terminated, please inform security so that we can ensure that disgruntled workers are not permitted on the property.

Removal of property by third parties

In the event that a resident requires a third party to collect private property (such as a boat or jet ski), please notify security of the details of the property to be removed for identification purposes together with the party authorised to collect the same. When the property exits the estate, security will identify it and contact the owner with details in order to verify that it is the correct item being removed.

Stray pets

We have set up various traps to help humanely capture stray pets (specifically dogs). We would like residents to take care and ensure that their pets are not able to roam freely as they may be caught in one of the traps and ultimately end up in the care of the Humane Society if we are unable to contact the owner within 48 hours.

Resident pet owners may consider including an emergency telephone number on their pet tags, allowing security to quickly reunite a captured pet with its owner.

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