Tag: billing

Important notice concerning outstanding balances

Post author By Ronella Francis
Post date January 4, 2013
No Comments on Important notice concerning outstanding balances

This is a general notice for residents and owners with an outstanding balance and may be disregarded if your account with the Association is clear.

All balances dated before January 1, 2013 should be cleared unless a payment arrangement has been formalised.
Indenture fees (fees for vacant lots) were due in full on January 1.
The payment deadline to qualify for a 3% discount on the annual maintenance assessment only is January 14, sufficient time should be allowed for international wire transfers to meet the deadline.
We have received direct deposits that have not been identified so please contact us immediately if you appear to be missing a payment from your account.
Payments by US cheque are now subject to a 1% surcharge.
The limit for cash paid at the office is $200, amounts above this maybe deposited directly at the bank account.
Undeliverable hard copies of invoices for 2013 maintenance and indenture fees will be available for collection until January 31.

For payment methods click here.

You may log in to view your account here.

Tags accounts, assessment, billing, collections

Announcements Policies

Financial records for 2012-Q3

Post author By Ronella Francis
Post date November 12, 2012
No Comments on Financial records for 2012-Q3

Click here to view a copy of the review of the financial records for 2012-Q3.

Tags accounts, billing

Announcements Policies

Effective October 1, 2012 the fee applied for processing payments made by credit is reduced to 5%. For details of all available payment methods, please visit the payment methods page. In response to the many requests to extend the online billing system to enable payments, we are actively working toward a solution.

Tags accounts, billing

Announcements

Office closure

The administration office will be closed on Friday September 28th, 2012 whilst it is relocated. Payments may continue to be left at the security booths or with reception at the Lagoon Court office. For customer service enquiries please email support@sandyportmanagement.com or use the ‘Report a concern’ feature via the website. To check account balances please log in to view your account on line. For emergencies, please call security 327-6943 and for all other enquiries messages may be left with reception by calling 702-3110.

Updated contact information will be posted on the contacts page once the relocation is complete.

Tags accounts, billing, job ticket, office

Announcements News

Water & Sewerage Corporation payment reminders

Post author By Ronella Francis
Post date September 11, 2012
No Comments on Water & Sewerage Corporation payment reminders

It has come to our attention that Water & Sewerage Corporation have been calling homes in the area with a message for residents to pay outstanding water bills. All payments should continue to be made to the Association in the usual manner to ensure uninterrupted supply.

Tags billing, water

Announcements Policies

Financial records for 2012-Q2

Post author By Ronella Francis
Post date July 30, 2012
No Comments on Financial records for 2012-Q2

Click here to view a copy of the review of the financial records for 2012-Q2.

Tags accounts, billing

Announcements Policies

Financial records for 2012-Q1

Post author By Ronella Francis
Post date May 3, 2012
No Comments on Financial records for 2012-Q1

Click here to view a copy of the review of the financial records for 2012-Q1.

Tags accounts, billing

Announcements Policies

Fees for vacant lots

In accordance with the Articles of the Association the Board has approved an increase of 11.58% with respect to the Indenture Charges due for each vacant lot effective May 1, 2012. The Articles govern the amount by which the Indenture Charges may be increased as follows:

Firstly the annual “Indenture Charge” which is subject to upwards revision every five (5) years and adjusted to reflect any increase in the cost of living as published by the Bureau of Labour Statistics of the United States Department of Labour to be paid on the first day of January every year by the member to the Association under the provisions of the Founding Agreements.

The last increase was in January 2006 therefore the next revision was due in January 2011. The Board has determined that the increase will not be retroactive. The revised fees are as follows:

Where the Indenture Charges were previously $1,245.72 the increase will be $144.25 per annum ($96.16 for the period from May 1, 2012 to December 31, 2012).

Where the Indenture Charges were previously $1,500.00 the increase will be $173.70 per annum ($115.80 for the period from May 1, 2012 to December 31, 2012).

Bills will be despatched imminently for the 2011 adjustment which are due for payment May 1, 2012 and the next review is due January 1, 2016.

Tags assessment, billing, shareholder

Policies

Delinquent accounts page

It was agreed at the AGM that the list of delinquent accounts be published on the website. This information can be found under About > Payment methods menu and will be updated periodically.

Tags accounts, billing

News

Revised contact information

Post author By Ronella Francis
Post date February 1, 2012
No Comments on Revised contact information

Our office service provider has upgraded the communications system and have advised of some external technical difficulties porting the analogue number to the new digital service. In the interests of time and service, we recommend using the phone number for the new digital service which is 702-3110. There is a full list of updated contact information available on our contacts page.

Tags billing, office