Trimming requests

Trimming is performed on request, so we have made it easier for you to book the trimming service by clicking on the “Report a concern” sub-menu.

Simply complete the basic information required and press ‘send’ and our gardening department will be notified accordingly.

Bahamas Forum on Crime

In a rare opportunity for the public to meet the Commissioner of Police and a popular Member of Parliament whose path to politics was inspired by a crime that touched his life, Bahamian Forum announced today that it will host a public discussion on crime next week.

“Crime is the number one issue on the minds of people in this country,” said Dr. David Allen, founder of Bahamian Forum. “It is not only crime that hurts us as a people, but the fear of crime that cripples us as a society. Because it is so important, we have chosen crime as the very first topic to be discussed as we mark the re-launch of Bahamian Forum. I am very pleased to announce that our speakers will be Commissioner of Police Ellison Greenslade and Member of Parliament for Bamboo Town Branville McCartney, former chairman of the Bahamas Chamber of Commerce Crime Committee.

The event, Bahamian Forum, Crime Uncorked, will take place on Wednesday, July 7, at Barnacles “formerly the Oyster Bar”, Sandyport, West Bay Street beginning at 7 p.m.. Waterfront seating will be set up to accommodate the anticipated crowd.

This will be the first Bahamian Forum to be held at a waterfront setting, and an opportunity to get up close and personal with the Commissioner of Police who is trying very hard to combat this epidemic in our nation and with Bran McCartney who has been outspoken about the hidden costs of crime to us and our need to be part of the solution,” said Dr. Allen, who spent the past two years studying and tracking the impact of crime on Bahamians. An internationally recognised psychiatrist, author and popular speaker, Dr. Allen founded Bahamian Forum, described as a national think-tank, in 1985 to provide an open platform for timely topics. Past sessions have ranged from the place of sports heroes to the Mudd and Pigeon Pea, an in-depth look at immigration issues.

The next session will focus on education including the rights and responsibilities of parents. That date will be announced later, but will be prior to the start of the school year.

Seating for the July 7 event is limited and interested persons are advised to arrive early.

Changes to water billing

In order to improve the efficiency of water billing, we will be reading the meters once every quarter. The next readings will be carried out in September and every three months thereafter.

We will be sending future water bills on the same invoice as the service charges each month. The water component of the bill will be an estimate based on previous consumption. The quarterly bill will consist of the actual since the previous reading minus the estimated charged.

Owners benefit from a $40 per annum saving in meter reading charges.

Improved collections procedures

We have revisited our revenue collection procedures in a bid to collect funds in a timely manner that will enable us to deliver a better and faster service. The bills are due on the first of every month and, to allow time for preparations, we generally send them out about 2 weeks before the due date.

If there are any queries, we would ask your assistance in bringing them to our attention before the due date. If not, we would appreciate payment as close to the due date as possible.

In addition to internal changes to our procedures, we have arranged for the assistance of debt collection agencies for delinquent accounts both here in The Bahamas and the UK in order to minimise our exposure to risky debts. Since their fees are paid by the debtor, the Association bears no cost for their services.

We have already seen an improvement over the course of the last month, reducing the outstanding balances by about 9 days and we expect to see further improvements over the next few months. We thank the owners that have historically been timely in paying the service charges and would ask everyone else to assist the Association by making payment a priority.

New look, same functionality

An increasing number of Owners are learning about the existence of this website and have been using it as their primary form of communication, likely because they are home when the office is closed. We have added new tools to help make communicating with the Association easier and to provide information that we can act upon in order to make Sandyport a place of constant improvement.

We have received a lot of positive comments about the introduction of our job ticketing system which is the back office to the ‘Report a concern’ page. When a concern is reported, a job ticket is opened on the server and the Administrator is alerted. The details of the report are assigned to the supervisor of the appropriate division and as it progresses toward resolution, the updates are noted and sent to the person who filed the report. Only when the issue reported has been concluded is the job ticket closed. The closed job tickets are not deleted, they are archived in case they are required for future reference.

The new look of the website has been designed for easier navigation, putting the most important pages no more than one click away. We welcome any feedback or suggestions that we may incorporate into the site that would help to improve our service.

Please share this with other Owners.

Welcome!

Welcome to the new website for the Sandyport Homeowner’s Association. Here we will keep you informed of any service updates, news and other developments.

Use the menu above for further options including new contact information as well as an area to report any concerns or book a pool area for a function.

Serving our community